Privacy Policy
Thank you for visiting our store. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you agree to the terms described below.
1. Information We Collect
We collect the following categories of personal information:
a. Name & Contact Information
• Full name
• Email address
• Shipping and billing address
• Phone number
b. Payment Information
When you place an order, we collect payment details such as credit/debit card numbers, billing address, and transaction information. Payment data is processed securely through our payment processor and is not stored on our servers.
c. Account Login Information
If you create an account, we collect your username, password (encrypted), and account preferences to manage your profile and order history.
d. Browsing & Cookie Data
We automatically collect certain information when you visit our site, including:
• IP address and device/browser type
• Pages viewed, time spent on site, and referring URLs
• Cookie identifiers and session data used to personalize your experience
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders, including shipping and returns
• Send order confirmations, shipping updates, and customer support communications
• Manage your account and login sessions
• Improve our website, products, and user experience
• Send promotional emails and offers (you may opt out at any time)
• Comply with legal obligations and prevent fraud
3. Sharing Your Information with Third Parties
We share your personal information with trusted third parties only as necessary to operate our business:
a. Suppliers & Fulfillment Partners
Your name, shipping address, and order details are shared with our dropshipping suppliers and logistics partners to fulfill and deliver your orders.
b. Shipping & Courier Services
Shipping carriers receive your name, address, and contact information to deliver your packages and provide tracking updates.
We do not sell your personal information to third parties.
4. Cookies
We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us:
• Remember items in your cart
• Keep you logged into your account
• Understand how customers use our site
• Deliver relevant ads based on your interests
You can control cookie settings through your browser. Note that disabling certain cookies may affect site functionality.
5. Data Security
We implement industry-standard security measures, including SSL encryption and secure payment processing, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.
7. Children's Privacy
Our store is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Business Name: Makana Jewellery
Email: info@makanajewellery.com
Website: www.makanajewellery.com
Whatsapp Number: +971 552 590 049 (UAE)